Solution · Public sector
Drafts, routing and summaries for casework, with an officer signing every letter.
An agent that reads incoming correspondence, classifies it, pulls the relevant case history and drafts a reply for an officer to edit and send. Nothing leaves without a person.
What it does
What it does.
- Reads incoming letters, emails and web forms and routes them to the right team.
- Summarises the case history and the relevant policy for the officer handling it.
- Drafts a reply in your house style, with the sources it used.
- Tracks response deadlines and flags anything at risk.
Where it fits
Where it fits.
- Connects to
- Case management, email, CRM, document stores
- Who approves
- The officer handling the case, on every reply
- Deployment
- On-premise or your cloud tenancy
Related
Related.
Agent development
We scope one task, build an agent on your real documents and systems, and test it against your current process before anything goes live..
ExploreAI deployment
Integration, access control, a staged rollout and monitoring.
ExplorePrivate and on-premise deployment
We deploy on your servers, in your private cloud or in an isolated tenancy.
ExplorePublic sector
More for public sector.
Get in touch
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Tell us how it works today and who makes the decisions. We will tell you whether this solution fits, and what it would take.